Help Center

FAQ Help Center

Frequently asked questions

What origin is the hair from

How do I know what size to choose when placing an order

How do I know that my order has been recieved

I live in Dallas TX can I come in to place an order

This is my first time buying a wig I don't know where to start.

I saw a wig on your social media page but I cannot find it on the website, Help.

Can I order online and pick up in person

I placed an order and no longer need it can I cancel it.

Do you offer payment plans? How does Quadpay Work

Can I exchange a wig I purchased

Can I place a Rush Order?

Why did I receive a longer length

How long does it take to receive my purchase.

I wont be available on stated delivery day, what do I do?

My shipment says its been delivered but I haven't received it

I have a wig that needs rejuvenation/repairs, Is this an option for me?